ADT's Guarantee – Our Commitment to You
ADT's team of security professionals is ready 24 hours a day, 365 days a year, to offer protection to you and your home. ADT has been a leader in the security industry with over 140 years of alarm monitoring experience, making it one of the most trusted, well-known brands. Today, ADT serves more than six million customers, and is one of the largest companies of its kind in the U.S. and Canada.
Your satisfaction is important to us and is the reason we are committed to providing you with excellent equipment and service. ADT backs up their commitment with the following guarantees:
Home Owner's Insurance
Some insurance companies can save you up to 20% on your homeowners insurance when you use this certificate. Certain restrictions apply.
ADT will make every available attempt to satisfy an installation, service, or equipment problem that arises within the first six months as an ADT customer. If ADT is still unable to resolve the complaint or concern after exhausting all options available, ADT will refund the installation charge and/or monitoring fees paid during the initial six-month period. Certain restrictions apply
Under certain circumstances, ADT will pay up to $500 of your insurance deductible in the event of a robbery. See certificate for details and file with your homeowner policy documents. Certain restrictions apply.
If you move after two years, ADT's Relocation Discount Guarantee will provide you with a $100 discount on the installation of an ADT Safewatch Essentials or Safewatch Essentials Plus monitored security system in your new home. Certain restrictions apply